Shipping Policy
Thank you for shopping with Corviene! Please read our shipping policy carefully so you know what to expect when placing an order.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
Shipping rates and estimated delivery times are calculated at checkout based on your location and chosen shipping method.
Domestic Shipping (South Africa)
We ship to all major cities and towns across South Africa. Standard delivery typically takes 3–7 business days depending on your location.
International Shipping
At this time, we primarily serve customers within South Africa. Please contact us if you have a query about international shipping.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your delivery.
Delays
While we do our best to ensure timely delivery, please note that delivery times may be affected by factors outside our control, such as courier delays or public holidays.
Lost or Damaged Parcels
If your order arrives damaged or goes missing, please contact us immediately via our Contact page and we will work with you to resolve the issue as quickly as possible.
Questions?
If you have any questions about your shipment, don't hesitate to get in touch.